Complaints and feedback

We value feedback from our patients and use it to improve our services. If you are unhappy with any aspect of your care, please tell us as soon as possible so we can put things right.

If you have a complaint about the practice, please write to us:

Mexborough Health Centre
Adwick Road
Mexborough
S64 0BY

Email: syicb-doncaster.mexborough-health-centre@nhs.net

We will answer your concerns as soon as possible.

We will:

  • acknowledge your complaint within 3 working days
  • handle your information confidentially

If you remain dissatisfied, you can escalate your complaint in line with the NHS complaints procedure which will be highlighted on your response letter.

Positive feedback and compliments are also very welcome, it’s always great to share these with our team.

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

NHS Friends and Family

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Page last reviewed: 29 May 2026
Page created: 30 April 2026