We are committed to providing safe, high-quality healthcare and maintaining a respectful, supportive environment for all.
Patients have the right to:
- be treated with dignity, respect and without discrimination
- receive care from qualified clinicians in line with NHS standards
- request to see a preferred clinician, where possible
- be involved in decisions about their care and treatment
- have their personal information kept secure and confidential
We ask our patients to:
- treat our team and other patients politely and with respect
- attend on time or cancel appointments they no longer need
- order repeat prescriptions in good time
- keep contact details up to date
- follow agreed treatment plans and seek advice if unsure
- use urgent and emergency services appropriately