Noticeboard

Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes. The purpose of call recording is to provide an exact record of the call which will:

  • Protect the interests of both parties;
  • Help improve Practice performance and best practice;
  • Help protect Practice staff from abusive or nuisance calls;
  • Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it;
  • Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians;
  • A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

For further information please contact the surgery.

Latest News

Part of the Opioid campaign…. short video on patient journey with Opioids and coming off them.

The aim is hopefully to support other patients who may be willing but are scared to take this step.

This video is now available to view here:

Pain Medication : Time to Stop – Doncaster CCG

New Practice premises coming soon

New premisesNew premises

How to get your COVID-19 vaccination status

You can choose how to get your COVID-19 vaccination status.

In the NHS App

You can view and download your COVID-19 vaccination status using the NHS App.

You need to create an NHS login to use the NHS App if you do not have one already.

NHS login registrations may take longer than usual when there are high numbers of requests. You will need to register at least 2 weeks before your departure date.

To use the NHS App you must be registered with a GP surgery in England.

This is not the NHS COVID-19 app.

On the NHS website

You can view and download your COVID-19 vaccination status online.

You need an NHS login to do this. You will be asked to create an NHS login if you do not have one already.

NHS login registrations may take longer than usual when there are high numbers of requests. You will need to register at least 2 weeks before your departure date.

We have been looking at how we can improve access to Practice services; AccuRX patient triage is our new online service where you can access advice and appointments on line. Please click on the link to access.

https://florey.accurx.com/p/C86005

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
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